COVID-19 Update: Contact programs to confirm information.City of Cambridge COVID-19 Updates

Virtual Mental Health Services for Children and Families: Riverside Community Care Community Service Agency

By Riverside Community Care

We're actively accepting referrals, operating via Telehealth, and providing mental health supports for children and families struggling with emotional or behavioral challenges.

Riverside CC Logo.
This is an ongoing program.

Ages 3 to Young Adult.

All grades.

In order to access CBHI services through Riverside's CSA including Intensive Care Coordination, Family Partner, In home therapy, in home behavioral therapy, and therapeutic mentoring, the child/family must meet medical criteria and be active mass health members. Eligibility is determined when a child/family is facing emotional/behavioral disturbances that impact their day to day ability to function at home, in the community, or in school.


Lorna Fermin
Referral Intake Coordinator

Callers will be directed to automated referral voicemail message.  Caller should leave name and contact number and should expect a return call within 24 business hours

Registration required

  • Sign-up is ongoing


Contact us for more information.


The program serves people at their homes or wherever it is needed or online.

  • No transportation provided.

Translation services available - Contact the organization for more details. Wheelchair accessible

Supports are generally provided within family's homes, but can also be done within the community, or at our 12 Tyler street location.

Additional information

Families who have children ages 3-21 who are struggling with significant emotional and/or behavioral challenges are provided mental health supports under The Children's Behavioral Health Initiative (CBHI) which is currently an exclusive Mass Health Insurance program.  Families are assigned an Intensive Care Coordinator and Family Partner (a parent who has lived experience raising a child with special needs) as well as if needed, in home therapy or in home behavioral therapy and therapeutic mentoring.  

Program continues to run during Winter vacation, February vacation, and April vacation.

Click here to read our brochure!