This Program has not been updated in more than a year .

We recommend you try to verify information using the contact information below before making plans.

911 Disability Indicator Program


Cambridge Emergency Communications

The disability indicator program is a voluntary program that helps 911 call takers identify if a person calling needs special assistance during an emergency.

Registration required

  • Sign-up is ongoing

*Please Note: It is important to submit a new Disability Indicator Form upon change of service provider, telephone number, or address*

Please mail completed forms to:

City of Cambridge, Emergency Communications Department

125 Sixth Street, 5th floor

Cambridge, MA 02142


This Program is free!


  • Only virtual (online or over the phone).

Dates and Times

This is an ongoing program.

Additional information

The disability indicator form was created by a group of several different organizations representing the mobility, hearing, speech and sight impaired communities. The information provided on the disability indicator form enables a special code to appear on the 911 call takers screen which alerts the call taker that a person residing at that address may require special assistance during an emergency.

This is an ongoing program.
View more dates

Christina Giacobbe

Director of Emergency Communications and 911

TTY: 617-499-9924
More information:
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Last updated June 6, 2022.