The Cambridge Consumers’ Council (CCC)

By City of Cambridge

We investigate complaints and resolve disputes that arise between consumers and businesses.

Hours of operation
Monday: 8:30 am-8:00 pm
Tuesday: 8:30 am-5:00 pm
Wednesday: 8:30 am-5:00 pm
Thursday: 8:30 am-5:00 pm
Friday: 8:30 am-12:00 pm

Contact

Cambridge Consumers' Council Hot Line
consumer@cambridgema.gov
617-349-6150

Location

831 Massachusetts Avenue
Cambridge, MA 02139
United States

Mid Cambridge

Additional information

The Cambridge Consumers' Council (CCC) works in cooperation with the Massachusetts Attorney General's Office to advocate on a consumer's behalf when they believe there has been a deceptive business practice and, their rights have been violated under the Consumer Protection Act (93A).

In addition to consumer advocacy, the Consumers' Council provides education on consumer rights in the Commonwealth.