Consumer Advocacy


The Cambridge Consumers’ Council (CCC)

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The Consumer Councils' goal is to mediate a resolution that is acceptable to both parties however, the process is voluntary and not all businesses choose to participate, although many do.

Registration required

  • Sign-up is ongoing

Please give us a call for more information.


This Program is free!


  • Both in-person and virtual (online or over the phone).

831 Massachusetts Avenue
Cambridge, MA 02139
United States


Mid Cambridge

Dates and Times

This is an ongoing program.

Monday through Friday.

Morning and Afternoon.

Additional information

The CCC also provides self-help information, resources and referrals. We serve all residents regardless of where a business is located. All services are provided free of charge.

Program continues to run during

Winter vacation, February vacation, and April vacation


Image of Consumer Advocacy  program
This is an ongoing program.

Monday through Friday.

View more dates

Cambridge Consumers' Council Hot Line

More information:
Request assistance

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Last updated May 1, 2024.