Unemployment Assistance: Massachusetts DUA

By

Massachusetts Executive Office of Labor and Workforce Development

DUA Chart.

You can learn how to apply for temporary income through Massachusetts Unemployment Insurance programs by clicking the links on this page.

Application required

  • Sign-up is ongoing

Please visit our website to find more information or to submit a claim.

Cost

This Program is free!

Location

  • Both in-person and virtual (online or over the phone).

19 Staniford St # 1
Boston, MA 02114
United States

Neighborhood

Outside Cambridge

You can apply for Unemployment benefits here: https://www.mass.gov/how-to/apply-for-unemployment-benefits

Dates and Times

This is an ongoing program.

Monday through Friday.

Morning and Afternoon.

Additional information

DUA manages the Unemployment Insurance (UI) program, which provides temporary income to Massachusetts workers who are:
• Unemployed through no fault of their own
• Able to work
• Available for work and looking for a job.

Visit our website by clicking the links on this page to learn more, including how to apply!

Program continues to run during

Winter vacation, February vacation, and April vacation

.

Contacts

Department of Unemployment Assistance

Call Center Representatives

877-626-6800

DUA TeleCert Line

Automated Assistance Help Requests

(617) 626-6338

DUA Payment Status Line

Automated Assistance Checking Your Claim

(617) 626-6563

To Contact DUA, use this link and submit the form: https://www.mass.gov/forms/covid-19-department-of-unemployment-assistance-contact-request

This is for general questions, completing this form is NOT and application.

DUA Chart.
This is an ongoing program.

Monday through Friday.

View more dates

Department of Unemployment Assistance

Call Center Representatives

877-626-6800
See all contacts
More information:

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Last updated April 30, 2024.